Chick-fil-A leads the nation in drive-thru friendliness and customer satisfaction according to an annual mystery shopper survey, although the score...
Tag: drive-thru
‘Being a Light for Jesus’: Starbucks Barista Prays for Customer in the Drive-Thru
An Arkansas mother and son recently witnessed a Starbucks barista praying for a customer in the drive-thru.
Wendy’s Restaurants Now Using AI Technology Powered By Google To Take Customer’s Order In Drive-Thru As People Continue To Be Phased Out
Wendy’s is implementing AI powered by Google to take customers’ drive-thru orders. The company claims that the AI system will not just take orders,...
The ‘Chick-fil-A Paradox’: Slowest Drive-Thru but No. 1 in Customer Satisfaction, Report Finds
Chick-fil-A’s drive-thru is the slowest in the industry due to an abundance of traffic but nevertheless ranks No. 1 in order accuracy and customer...