Chick-fil-A Finishes No. 1 in Drive-Thru Satisfaction but Last in Wait Time: Study
Chick-fil-A leads the nation in drive-thru friendliness and customer satisfaction according to an annual mystery shopper survey, although the score for its wait time either finishes last or first, depending on how it’s calculated.
Chick-fil-A Finishes No. 1 in Drive-Thru Satisfaction but Last in Wait Time: Study
Chick-fil-A leads the nation in drive-thru friendliness and customer satisfaction according to an annual mystery shopper survey, although the score for its wait time either finishes last or first, depending on how it's calculated.
